Personal Information: When you use our services, we may collect personal information such as your name, contact details (including email address and phone number), and vehicle information. This information is necessary for us to provide the requested services and communicate with you effectively.
To process payments for our services, we may collect financial information such as credit card details or other payment account information. We use secure payment gateways and follow industry-standard security measures to ensure the confidentiality of your financial data.
We may also collect non-personal information about your interactions with our website, mobile application, and services. This includes data such as your IP address, browser type, operating system, and the pages you visit. We use this information to improve our services, enhance user experience, and analyze trends.
Service Delivery: We use the collected personal information to provide you with our car services and tyre maintenance solutions. This includes scheduling appointments, processing payments, sending service notifications, and addressing your inquiries and concerns.
Communication: We may use your contact information to send you relevant updates, promotions, and marketing materials related to our services. You can opt-out of receiving such communications at any time by following the instructions provided in the communication or by contacting us directly.
Data Analysis: We may use aggregated and anonymized data to analyze usage patterns, trends, and customer preferences. This helps us improve our services, develop new offerings, and enhance overall customer satisfaction.
Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services. These providers are bound by confidentiality agreements and are only authorized to use the information for the purposes specified by iTyreCare.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government inquiry.
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure data storage, encryption, firewalls, and regular security audits. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Updating Information: You can review, update, or correct your personal information by contacting us directly. We will make reasonable efforts to accommodate your request, subject to any legal or contractual obligations.
Opting out: If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in the communication or by contacting us directly.
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from individuals in this age group. If you believe that we have inadvertently collected information from a child under 16, please contact us, and we will take appropriate steps to delete such information.
Effective Date: 19 / 07 / 2023